Car servicing

When you bring your car in to be serviced please bring along your service book.

The type of parts a garage uses on your vehicle is important when it comes to protecting your manufacturer warranty. With help from The Institute of Motoring Industry (IMI) we have outlined the two main kinds of parts that we may use below, so you can make an informed decision about your vehicle at it’s next MOT, service, maintenance or repair work.

Genuine Parts: These are parts, which are supplied by the Vehicle Manufacturer (VM), they could be either; fitted during the production of the vehicle or supplied by the Vehicle Manufacturer to their franchised dealership network for servicing and repairs. A franchised dealership could supply genuine parts to an independent garage for a particular service or repair. The ‘genuine part’ will support a vehicle warranty claim and would meet the VM warranty requirements when the vehicle is repaired through an independent garage, using these VM approved parts.

Original Equipment Manufacturer: OEM parts meet the Vehicle Manufacturer’s (VM) specification and are of equal performance to the genuine parts. However in some cases an OEM part might be of better quality to the original genuine part, e.g. the OEM part is made of a more robust material. We will always check with your warranty as some VMs could challenge OEM parts if the vehicle required VM warranty repair claim.

Regular servicing is important for health and to maintain the system working effectively. Up to 15% of the refrigerant gas will be lost annually.
- Run your air conditioning at least once a week throughout the year.
- Have the refrigerant gas checked regularly and topped up to manufacturers’ recommended levels.
- Help improve hygiene and air quality with a regular cabin filter change, as it can become blocked with pollen.
- A regular air duct clean helps remove the bacteria and fungi that can cause unpleasant odours.
- Service air-conditioning units every 30,000 miles or two years to avoid costly repairs.

Different vehicles require different oil. Our system chooses the correct oil required for your type of vehicle as per the manufacturer’s specification.